All of our products are shipped to you from the US via a secure, tracked shipping method.Free shipping on orders of $90 or more. No code necessary. Free shipping will be applied at checkout and does not include duties.
We hope that you love your PROVENCE COSMETICS product(s) as much as we do. However, if for any reason you wish to return any or all products within your order, you have fourteen (14) days after the order has been delivered to do so. We will gladly issue a refund if the return conditions (noted below) have been met.
Please note that products must be returned unused, undamaged and in its original white cardboard outer packaging, which must remain sealed and unopened.
Make sure you choose an appropriate cardboard shipping box for your return to prevent the content(s) from being damaged while in transit.
Please arrange a return shipment using a carrier of your choice. We apologize - you must bear the return shipping costs, which are nonrefundable.
Before returning your product(s), please email us at info@ProvenceCosmetics.com within fourteen (14) days after delivery to inform us which products you would like to return. In this email, please include the following information: order number, product(s) you would like to return, name, phone number, email address and delivery address. Our team will assist you through the process.